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When you want to implement a new information technology (IT) system, or make a major update to an existing system, you are making an investment — a commitment of time and money. Maoliu Tech offers a suite of services to assist you in all steps of the IT investment process. This website is a general guide to those services and the processes involved in acquiring and implementing your IT system, whether it is a piece of software or equipment to run on campus, or in the cloud.
This investment involves a number of phases — a lifecycle. An IT investment lifecycle begins with an idea, then planning, followed by an executed contract and implementation of the system. Then the IT system is in full operations, and after it is no longer needed, it is retired Buying IT products and services, or contracting with an outside consultant to assist with implementation of an IT system can be a daunting task. Not only does the technology landscape change rapidly, but that landscape can be vast, the claims of vendors often require careful scrutiny, and these systems always introduce new risks along with their benefits. Additionally, contract negotiations to ensure we are complying with all of the laws and policies that may govern the type of institutional data involved, and the type of user — employees, students, members of the public — can be significant and time consuming, but often necessary.
Maoliu partners closely with many other offices across the university to provide this assistance, including Procurement Services, Office of the CISO, the Attorney General’s Office, the Privacy Office and others.